Privacy Policy

OVERVIEW

Eco Flore understands that you care how information about you is collected, used and shared when you visit or make a purchase from ecofloreindia.com (the “Site”), and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy. By visiting the Eco Flore site, you are accepting the practices described in this Privacy Policy.

Personal information we collect

Here are the types of information we gather.

  • Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests and communicating with you. We refer to this information as “Personal Information”
  • Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use “cookies,” and we obtain certain types of information when your Web browser accesses our Web site.

We collect Device Information using the following technologies

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://allaboutcookies.org

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, debit card details, internet banking details, digital wallet details), email address, and phone number. We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

How do we use your personal information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 

  • Communicate with you;
  • send statements and invoices to you, and collect payments from you
  • We frequently give out offers to give registered and unregistered members the opportunity to win great discounts and vouchers. Information collected by us for such activities may include contact information and survey questions, which are used to notify contest winners and develop promotions and products respectively. As a member, you will also occasionally receive updates from us about special offers and new products, and in addition, you may look forward to receiving newsletters and exclusive promotions offering special deals. However, you may choose at any time to no longer receive these email messages;
  • Screen our orders for potential risk or fraud; and 
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

Sharing your personal Information

The information we collect is not shared with other organizations, except in the following circumstances:

  • Engrave is acquired by, or merged with, another company.
  • In order to comply with legal requirements, prevent or take action against suspected fraud or protect the safety of our users.
  • In order to work with service providers, such as payment processors or credit agencies.
  • There is a violation of our "Terms and Conditions.”

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors

By using this site, you represent that you are at least the age of majority as per the applicable law of the country and State of your residence or origin, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@ecofloreindia.com or by mail using the details provided below